General faq

Accommodation

HOSTELS

YHA and Independent

Rooms have bunk beds, single beds and some single rooms are available. Rooms are usually separate for men and women where possible. Bed linen is provided, and showers and drying facilities are usually present. It is necessary to bring towels and soap. Where full board is included, meals are provided, although some help with the clearing up is expected and very much appreciated.
Self-catering, on the other hand, requires participants to provide and prepare their own food for meals. Most of the hostels used are managed by the Youth Hosteling Association. Any independent hostels used are ones in which we have total confidence, in the quality of beds, facilities and location.

Guest houses

which meet the Welsh Tourist Board "WTB" standards are selected. The price is based on sharing 2, or very rarely 3, person rooms. En suite facilities and single rooms are not always available but will be obtained where possible. Single rooms are difficult to come by and book so, if this is essential, please book early or phone to check availability. Single room supplements "SRS" are listed alongside the prices.

Hotels

selected for some clients and courses again meet WTB standards and the price is based on sharing a 2 person room. These would normally be en suite but there are a few exceptions. Those requiring single rooms should make this known and check the price list for the SRS. Bar facilities may normally be available but not in every case, please check with the hostel directly.

Holiday cottages including log cabins

generally self catering country cottages or cabins to a high standard, all you need to do is turn up and go shopping locally to stock up the cupboards, put the kettle on and wait for it to boil. Various standards of quality like everything the more you pay the better equiped it comes.

Insurance cover

We strongly recommend that you should have holiday cancellation and travel insurance. we can suggest providers of this cover arranged as an option. The main benefit is the cancellation element but there is cover for theft, loss, repatriation, and other normal holiday cover. Our insurance is not nullified by the use of ropes during all of our activities.

Is Technical Equipment Supplied?

Yes, all speacalist safety equipment is included in the price! This includes , harness and helmet, wetsuit hire is included in the price where required.

Other items of kit that you should have are detailed on the kitlist page of the site here

Where you decide to stay in the evening is up to you. Camping is available, as are hotels and bed & breakfasts. For camping information, directions, etc, see the "Accommodation page."

How Far In Advance Must I Make My booking?

We prefer that you sign up at least 14 days in advance of the trip date. Please feel free to call us if you decide to join within the 14-day period, and we will do our best to accommodate you.

A completed booking form and payment either a deposit if booking well in advance or full payment if less than 14 days are required to hold a space. We accept VISA, and MasterCard. Please call or email for more information. Upon receiving your payment and reservation form, we will email you a confirmation letter confirming your course name, course date(s) and meeting location.

What Is Our Cancellation Policy?

There is a 20% handling fee if we receive notice of cancellation or reschedule/ transfer more than 20 days in advance of the scheduled meeting date.
If you cancel or want to reschedule/ transfer 20 days or less in advance for any reason, there are no refunds. There are no exceptions. Participants who don't show up for day/ course forfeit the full cost of the trip.
In the event of inclement weather, the guide/ instructor will determine the morning of the event/ adventure as to continue or reschedule the day. If the guide/ insturctor cancells the day you may reschedule or request a full refund. Once the day begins there are no refunds.
This is the official cancellation policy.

What If The Weather Turns Bad?

We will determine on each morning of the day or course if it will be canceled due to inclement weather (extreme cold, rain, or snow). If it is canceled, you may transfer to another course date, or if this is inconvenient, we will refund any amounts paid toward the course cost. However, there are no refunds once the day has begun. We are aggresive guides and instructors and are determine to mak rthe most of prevailing conditions and will do everything we can to make each day happen.
So please arrive prepared for both warm and cold weather, you will be in the mountains.

see climate pages for more of a rough idea of the type of weather and conditions to expect here in Snowdonia; or the weather and conditi9ons page at the top of the page for the latest weaher forecast for the region.

Last Updated ( Thursday, 20 September 2007 )

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